000025513 - Problem importing certificates onto RSA SID800 Authenticators using RSA Authenticator Utility (RAU)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025513
Applies ToRSA Authenticator Utility (RAU) 1.0
RSA SecurID SID800 Authenticator
VERSION: 3
SERIAL:  9584 (0x00002570)
SIGNATURE ALGORITHM:  SHA1 with RSA Encryption
ISSUER:                              
  Common Name:               ACME Internal Sub CA
  Organizational Unit Name:  internalApp
  Organization Name:         acme.com
VALIDITY: 
  Not Before:  Apr 18, 05 20:58:20 GMT
  Not After:   Apr 18, 08 20:58:19 GMT
SUBJECT:                              
  Common Name:               jdoe
  Organizational Unit Name:  internalPeople
  Organization Name:         acme.com
PUBLIC KEY: 
  RSA Encryption:  1024 bits.
  MODULUS:    0xc4664824 8d7a7283 70d3c3ea 6f6ca07d
               9c6d12ea 4b7dd55d 890883f2 1c1e1c11
              9f4c0567 73e892ae 60cb719f 24e1181c
              c4b989c6 3a5a277f e1bf13ac 6ae11ada
              a29658e3 98ee4b7f 364993dc 2b49b8f4
              5b6494e7 d3090c16 f4775030 29574dcd
              b020697a b1cd3e22 686b0bc1 3f90d611
              af0cd429 ebbeee43 e06be7db 17e08ccf
  EXPONENT:    0x010001
EXTENSIONS: 
  Basic Constraints:             Critical  Defaulted to EE
  Subject Alt Name:                   
    Other Name: 
      ID:  1.3.6.1.4.1.311.20.2.3
      Value: 
     <0> UTF8 String, 25 octets = jdoe@internal.acme.com
  Certificate Policies:               
    Policy ID:  2.16.840.1.114239.11.1.3
      Qualifier ID:  cps (id-qt-cps)  CP Suri:
  Authority Information Access: http://www.acme.com/encryption/policy/ca_policy.html
 Method: id-ad-ocsp
    Tagset:  Uniform Resource ID:  http://vdltst117.internal.acme.com/encryption/certs/internalsubca_der.crt
  Key Usage:                     Critical  Digital Signature, Key Encipherment
  Extended Key Usage:              Client Authorization
  Authority Key Identifier:           
    Key ID:  0xf5ca529c 27a91343 c952b4c9 dc1e6da9 c8736c6c
    Issuer: 
      Directory Name:                              
        Common Name:               ACME Root CA
        Organizational Unit Name:  internalApp
        Organization Name:         acme.com
    Serial:  506
  CRL Distribution Points:            
    Distribution point 1: 
      Uniform Resource ID:  http://vdltst117.internal.cigna.com/encryption/cdp/internalsubca_der.crl
   Subject Key Identifier:              0x9138cccc c3285092 41abcf5b 32b398e9
4efd455d
OUTER SIGNATURE ALGORITHM:  SHA1 with RSA Encryption
SIGNATURE:    0x4600d789 a0962e34 f20e61c1 888b01bb
               103d78d8 de6db8c1 17f4ff39 5915327c
              fea7eb0e 2c447f7f ff2d68f1 1b588c32
              557186e8 8def5367 23615900 990c4781
              a9ce56ad f5d17f51 66d6d9dd 66d244d2
              c50b6704 3f12a7a5 af8e1ecb 79b720e0
              bcc2ed07 c21b54e9 7e5e7011 93f7a299
              d951badc a628520b a5c9686b f0971576
              6ee1e47f 5c260c21 a1a457bb 055ab63e
              cbc9fe78 17d698cd aa21ab9f 25c48415
              56c23746 20ce6541 13cf7488 6785648c
              f3cc27e3 01de1f5a aa415220 cd4a7616
              a960a008 87248851 dc322806 d5b02442
              2cb21357 9d343c09 bffccc0f bc223a17
              062ef148 7926590f 74b380c0 078d8599
              ede2dbd6 091647e7 7921ba63 f236e06f
IssueProblem importing certificates onto RSA SID800 Authenticators using RSA Authenticator Utility (RAU)
SCApp.exe error
Have no problem importing certificate into Microsoft Internet Explorer browser. When tried with the RAU (this was done on multiple workstations), it crashes with a SCApp.exe error.
CauseCertificate attribute "Authority Information Access" not being handled properly by RSA Authenticator Utility (RAU) client
ResolutionTo correct this issue, contact RSA Security Customer Support to obtain an updated build of RSA Authenticator Utility (RAU) client.
Legacy Article IDa27018

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