000025524 - How to get RSA ClearTrust JSP pages working with iPlanet 4.1x Directory Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025524
Applies ToRSA ClearTrust Web Plugin
iPlanet 4.1x Directory Server
URI Retention
IssueHow to get RSA ClearTrust JSP pages working with iPlanet 4.1x Directory Server
Server Error: "The server has encountered an internal error which prevents it from fulfilling your request.  The most likely cause is a misconfiguration.  Please ask the administrator to look for messages in the server's error log."
ResolutionWith iPlanet Directory Server 4.1x, you must download SDK 1.2.2 and install it on your iPlanet machine.

1.  Next, within the iPlanet administration, go to Global Settings-->Configure JRE/JDK Paths
Select the JDK radio button, and enter in the JDK Path.

2.  Go into the Server Manager for your web page, and to the Servlets-->Configure JVM Attributes.
Select the YES radio button to activate the Servlet Engine.
Select the YES radio button to activate Enable JSPs.

3.  Lastly, select the Content Mgmt tab-->Additional Document Directories and verify that under Additional Directories, a "/securecontrol" Prefix is listed.  If not, you will need to re-install the ClearTrust iPlanet plugin again.  Make sure the Web Server is not running when you do this.

Your iPlanet will now be able to run JSP pages for URI retention.  Please refer to the ClearTrust administration manual for further instructions on how to setup URI retention.
Legacy Article IDa6242

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