on Jun 16, 2016Article Content
| Article Number | 000025529 |
| Applies To | RSA ACE/Server Symantec Raptor Firewall |
| Issue | User receives "Access denied" Error: "The authentication scheme 'ace' is not found or cannot be started" in Raptor log No sdconf.rec file exists in the Raptor Firewall's configuration directory: Raptor Firewall for NT: prior to v6.0: \Raptor\Eagle\Sg\sdconf.rec v6.0 and later: \Raptor\Firewall\Sg\sdconf.rec Raptor Firewall for Solaris: All versions: /usr/adm/sg/sdconf.rec Raptor Firewall for HPUX: v4.0: /etc/opt/raptor/sdconf.rec |
| Cause | sdconf.rec file was not on the firewall |
| Resolution | Obtain a copy of the sdconf.rec file from the ACE/Server and copy it to the appropriate directory on the Raptor Firewall. For more information see Raptor Firewall Implementation Guides |
| Legacy Article ID | 1.0.465969.2189930 |