000025531 - Logging out of Windows takes a long time when RSA Authentication Agent for Windows is installed.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025531
Applies ToRSA Authentication Agent for Windows 6.1
IssueLogging out of Windows takes a long time when RSA Authentication Agent for Windows is installed.
Delay when logging off if RSA Authentication Agent for Windows is installed.
ResolutionThis issue was reported on a system running RSA Authentication Agent for Windows 6.1 build 297.

Installing ACE/Agent version 6.1.2 for Windows resolved the issue.

If you upgrade the agent to 6.1.2, make sure that your Authentication Manager server is also running 6.1.2
Legacy Article IDa38760

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