000025339 - Sorting in Entitlements Manager doesn't work

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025339
Applies ToRSA ClearTrust 5.5.x Entitlements Manager (Admin GUI)
IssueSort data in Entitlements Manager
When clicking column headers in Entitlements Manager to sort the data by that column, the data is returned in the same unsorted set.
CauseThe parameter cleartrust.data.ldap.server_side_sorting in ldap.conf is set to false (which is the default).  ClearTrust doesn't retrieve large data sets, preferring to marshall the data in the datastore and retrieve it in chunks for the sake of performance.  If the LDAP query doesn't request sorted data, then the chunk will come from the same unsorted set as was originally retrieved.
ResolutionSet the parameter cleartrust.data.ldap.server_side_sorting to true.
Legacy Article IDa36858