|Applies To||RSA ClearTrust 5.5.x Entitlements Manager (Admin GUI)|
|Issue||Sort data in Entitlements Manager|
When clicking column headers in Entitlements Manager to sort the data by that column, the data is returned in the same unsorted set.
|Cause||The parameter cleartrust.data.ldap.server_side_sorting in ldap.conf is set to false (which is the default). ClearTrust doesn't retrieve large data sets, preferring to marshall the data in the datastore and retrieve it in chunks for the sake of performance. If the LDAP query doesn't request sorted data, then the chunk will come from the same unsorted set as was originally retrieved.|
|Resolution||Set the parameter cleartrust.data.ldap.server_side_sorting to true.|
|Legacy Article ID||a36858|