000025365 - RSA Key Manager 2.1.2 credentials from Clear Trust are not receiving at the Application Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025365
Applies ToKey Manager Server 2.1.2
Using an existing Apache and ClearTrust Server
Redhat Linux Advance Server 4.0
IssueRSA Key Manager 2.1.2 credentials from Clear Trust are not receiving at the Application Server
When deploying Key Manager Server 2.1.2 using an existing ClearTrust server an error occurs when authenticating.  When at the login prompt with Key Manager the credentials are not verified with ClearTrust.
Resolution

RSA Key Manager 2.1.2 looks for the the cookie in addition to the CT header. The default CTSESSION needs to be set the the Apache agent.  Check the webagent.conf file for: 
cleartrust.agent.cookie_name=CTSESSION

Legacy Article IDa38536

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