000025551 - Installing RSA ACE/Agent 1.0 for Lotus Domino

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025551
Applies ToRSA ACE/Agent 1.0 for Lotus Domino
Lotus Domino Server 5.0
IssueInstalling RSA ACE/Agent 1.0 for Lotus Domino
Error: "Java Servlet Manager initialized. Loading RSA Security DSAPI filter...Error loading RSA Security DSAPI filter! Unsuccessful initialization or unable to read database settings! Domino Web Server will be locked down! HTTP Web server started Maps Extractor started. Database Server started."
After the installation of ACE/Agent for Lotus Domino, the server is rebooted. When the database is started, the error appears as part of  the Domino server screen.
CauseThe error indicates an incomplete installation. If the user is not the administrator on the server during the installation, installation will not be able to create the database and icons.
ResolutionThe user should be logged in with an administrative account prior to the installation and during the installation. When prompted for the administrator's ID, the login name with administrator's privileges should be provided.

1. In Lotus Administrator, open the server document.
2. Click the Internet Protocols tab, and then click the HTTP tab.
3. Select DSAPI. In the DSAPI Filter File Name field, make sure the path and file name are correct. The path should be:


4. Under Internet Protocols, click the Domino Web Engine tab. Under Java Servlets, select Java Servlet Support. Make sure that Domino Servlet Manager is specified.
Legacy Article ID6.0.3209616.2905594