000025566 - IP changes do not reflect what is loaded into the ACE/Server using Auto Registration on Windows 2000

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025566
Applies ToAuto Registration        
Microsoft Windows 2000
RSA ACE/Server
IssueNo information is propagating into the ACE/Server logs
IP changes do not reflect what is loaded into the ACE/Server
CauseThe client was added before the Agent could use the sdregsrv to auto populate the ACE/Server database.
The client was loaded prior to the sdadmreg_install causing the regsvr to fail on secret lookup.
ResolutionRemove any reference to the client on the ACE/Server:
1. Install the sdadmreg_install.exe on the remote DHCP client
2. Remove any node secret that may be present on the DHCP client.
3. Verify with the log monitor on the ACE/Server that the client can auto populate.
4. The client will auto fill on the ACE/Server as a UNIX Client with a status of open to all locally known users.
5. You should never have to touch the DHCP client entry's on the ACE/Server.
6. The DHCP client should have the "ACE Auto-Registration" set to automatic in thy services file.
Legacy Article IDa7296

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