|Applies To||RSA ACE/Server 5.1 (no longer supported as of 7-14-2006)|
RSA ACE/Server 5.2
Cisco VPN 3000 Concentrator
|Issue||New PIN Mode and Next Token Mode fail on Cisco VPN 3000 Concentrator with RSA ACE/Server|
Error: "New PIN Deferred"
Error: "Access Denied, Syntax Error"
Error: "No response from SDI Server" in Cisco Logs
|Cause||Problem can be caused by an insufficient timeout within Cisco|
Firmware version does not support New PIN Mode
|Resolution||To correct this issue, update the Cisco Firmware to latest revision available at Cisco Software Center.|
Also, review this RSA Implementation Guide for the Firmware Version we used for Certification. For example:
IOS Version vpn3005-4.0.2-k9.bin had been found to require a minimum upgrade to vpn3005-4.0.5.A-k9.bin to work with New PIN and Next Token Mode
|Legacy Article ID||a22662|