000025578 - How to fix the problem when backing out of V3 extension input.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025578
Applies ToSentry CA 3.x
Keon Certificate Authority
X-Parse
TechNote 0108
IssueHow to fix the problem when backing out of V3 extension input.
There is a problem with collecting input for certificate extensions when a user makes an error and must back up one or more steps using their browser's back button.
CauseDue to the way that X-Parse maintains a sense of "state" between successive forms of input for certificate extensions, there is no way for the system to maintain a lock on the combinations of expected variable values from each input page. If a user makes an error, or otherwise wishes to "back up" one or more fields during this phase in CA creation or re-signing, there is a reasonable degree of certainty that an error will be generated (or incorrect data will be accepted).
ResolutionRather than using the back button, you should always explicitly return to the Main Management page in your CA Admin server to reinitiate the entire operation from the beginning. This way, it will be certain that all variable states will be  backed out completely and all cached data will be explicitly overwritten.
Legacy Article IDa3718

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