000025635 - Getting error 'Problem with database connection' when trying to change the IP address or Hostname on a remote RADIUS server.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025635
Applies ToAuthentication Manager 7.1
IP address or Hostname change
IssueGetting error "Problem with database connection" when trying to change the IP address or Hostname on a remote RADIUS server.
error "Problem with database connection" when running rsautil update-instance-node CLU.
CauseThe CLU can't connect to the database because the connection information is not in the jndi.properties file on the remote RADIUS server.
ResolutionCopy the <RSA_AM_HOME>/utils/etc/jndi.properties file from the Primary instance to <RSA_AM_HOME>/utils/etc/jndi.properties on the Remote Radius instance, then follow the procedure as written in the admin guide.
Legacy Article IDa40214

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