000025650 - Problems installing Access Manager 6.0 with ADAM as a datastore.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025650
Applies ToRSA Access Manager Authorization Server 6.0
Microsoft Active Directory Application Mode (ADAM)
Microsoft Windows 2003 Server
IssueProblems installing Access Manager 6.0 with ADAM as a datastore.
When attempting to logon to Entitlements Manger (AdminGUI) you receive the message "your logon information was invalid".
CauseRSA Access Manager 6.0 does not support installation against Microsoft Active Directory Application Mode (ADAM) as a datastore.
From page 17 in the Installation and Configuration Guide, the supported Microsoft Datastore combinations are:
Microsoft Active Directory (AD) on Microsoft Windows Server 2003 with Service Pack 1
and
Microsoft Active Directory (AD) in combination with Active Directory Application Mode (ADAM) on Microsoft Windows Server 2003 with Service Pack 1

At this time there is no official upgrade path for users who are currently using ADAM on ClearTrust 5.5 as per the implementation guide published at <http://rsasecurity.agora.com/rsasecured/guides/cleartrust/Microsoft_ADAM_CT55.pdf>
ResolutionSupport for ADAM as a datastore is scheduled for RSA Access Manager 6.1.  Contact RSA Customer Support for information on the release date for this version of the product.
Legacy Article IDa32112

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