000025640 - RSA ACE/Server will not start correctly after installing/adding another program

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025640
Applies ToRSA ACE/Server
Microsoft Windows NT 4.0
IssueRSA ACE/Server will not start correctly after installing/adding another program
When ACE/Server's services start, receives: error(get serve by name (sdserv failed(%2)
CauseThe SERVICES ( winnt\system32\drivers\etc ) file was overwritten and/or was missing the services for the ACE/Server.
ResolutionEdit the SERVICES file to include the following:
        
securid                5500/udp
securidprop        5510/tcp
sdlog                5520/tcp
sdserv                5530/tcp
sdadmind        5550/tcp
sdreport                5540/tcp
sdxauthd        5540/udp

If you're using the ACE/Server's RADIUS, also add:

radius                1645/udp
radacct                1646/udp
WorkaroundInstalled a new application on ACE/Server machine.
Legacy Article ID4.0.446626.2329265

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