000024291 - Sun Identity Management (using Authentication Manager Admin API) cannot connect to Authentication Manager

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024291
Applies ToAuthentication Manager 6.1.2
All Microsoft Windows Platforms
Issue

Sun Identity Management (using Authentication Manager Admin API) cannot connect to Authentication Manager


Authentication Manager services has recently stopped and restarted.
Other RSA Admin applications can connect to the Authentication Manager.
A reboot of the operating system clears the problem
CauseIt appears that the Sun API application does not try to reconnect/authenticate under certain conditions.
Resolution A reboot of the Sun Identity Management platform clears the problem.
Legacy Article IDa37294

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