000025108 - RC_ILLEGAL_PASSWORD error

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025108
Applies ToMicrosoft Active Directory

Error in eserver log.

[4/15/08 14:46:00:617 CDT] 0000003e SystemErr     R sirrus.api.client.IllegalPasswordException: Illegal password (RC_ILLEGAL_PASSWORD): Password must contain at least one non-alphabetic character

CauseIf Active Directory is used as a ClearTrust datastore users paswords are constrained to the Domain Policy enforced on the user by Active Directory.  
ResolutionUser and password management for Active Directory users should not be done through the ClearTrust Entitlemetns Manger.  Instead Microsoft domain adminstration tools should be used to manage users.
Legacy Article IDa39606