000018445 - How to add new Primary ACE/Server for administration to existing Remote Administration; how to add a server for Remote Administration

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018445
Applies ToRSA ACE/Server
UNIX (AIX, HP-UX, Solaris)
Microsoft Windows
Remote Administration
Customer wishes to add a second Primary ACE/Server to administer remotely. NOTE: Both Primary ACE/Servers you wish to administer must be the same version (e.g. version 4.0, 4.1, and Patch level).
IssueHow to add new Primary ACE/Server for administration to existing Remote Administration; how to add a server for Remote Administration
Customer has existing and working (ACE Database Administration - Remote Mode) application on workstation
CauseACE Database Administration - Remote Mode is independent of ACE/Server platform OS (one can administer an ACE Master installed on UNIX AIX, and a second that may be installed on NT) so long as the ACE software version and patch match.
ResolutionThere are 2 ways to add a new Primary ACE/Server for administration to your workstation currently running ACE Database Administration - Remote Mode.

1. Directly copy files:

   a. From the Primary ACE/Server, copy (UNIX FTP in Binary) from the path 
       Ace\Data\ The files {sdconf.rec & server.cer}
   b. On your workstation, create a new folder in Ace\Data\Realms
       (By default this folder should be the ACE/Server name.)
   c. Inside this new folder, paste the files {sdconf.rec & server.cer}
   d. The next time ACE Database Administration - Remote Mode is opened,
       there will be a new popup window (Select Server to Administer). Select the
       server you want to administer this session, and click OK.
   e. You will be prompted for User Name and PASSCODE. If all goes well, you will
       be administering the ACE/Server. If not, see the solutions below:

       Troubleshooting ACE/Server and RSA Authentication Manager Remote Administration - A Handy Guide

       Remote Administration and Network Address Translation (NAT)

       Error: "iCryptinit error errGetUserName Disconnect from database error code 36. (706) Server rejected login"

2. To add a server for Remote Administration (second Method:)

   a. Log in as a Windows NT administrator on the Primary ACE/Server that you
       want to administer remotely.
   b. Copy the sdconf.rec and server.cer files from the ACEDATA directory to a
       diskette.
   c. Log in as an administrator on the Windows NT, Windows 95, or Windows 98
       remote administration machine, and insert the CD-ROM labeled ?ACE/Server
       v 4.0? into the CD-ROM drive (usually drive D).
   d. Insert the diskette containing the sdconf.rec and server.cer files of the
      ACE/Server Primary that you want to remotely administer into the diskette
      drive (usually drive A) of the remote machine.
   e. On the Start menu, click Run.
   f.  In the Run dialog box, enter d:\aceserv\nt_i386\setup.exe, and click OK.
   g. Follow the instructions on the screen until the Installation Options dialog box
       opens.
   h. In the Installation Options dialog box, check Add Server for Remote
      Administration, and click Next.
   i. Follow the instructions on the screen to complete the installation.
   j. When next you open ACE Database Administration - Remote Mode, there
      will be a new pop-up window (Select Server to Administer). Select the server
      you want to administer this session, and click {OK}.
   k. You will be prompted for User Name and PASSCODE. If all goes well, you
       will be administering that ACE/Server. If not, see the solutions mentioned
       above.
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