000019637 - How do you remove the Microsoft Outlook integration installed by KCA?

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019637
Applies ToMicrosoft Outlook 98
Microsoft Outlook 2000
Keon Certificate Authority 6.0.2
Microsoft Windows
IssueHow do you remove the Microsoft Outlook integration installed by KCA?
ResolutionHere are the steps to reverse what happens during outlook integration:

1. To remove the button bar:
 - Open Microsoft Outlook
 - Open a new message window
 - Right click on one of the toolbars
 - Choose "Customize"
 - Click on the toolbars tab
 - Select the SignEncrypt toolbar (select, not check)
 - Press the "Delete" button

2. To remove the profile:
 - Open Microsoft Outlook
 - Select "Tools/Options" from the top menubar
 - Click on the "Security" tab
 - Click on the "Settings" button
 - Select the "Security settings" profile name that you want to remove (based on configuration)
 - Click the "Delete" button

3. To remove the installed activeX control:
 - Close all Microsoft Internet Explorer browsers
 - Open Windows Explorer
 - Navigate to \winnt\downloaded program files\
 - Right click on "KCAOutlook Class"
 - Select "Remove"
Legacy Article IDa10922

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