000020951 - Spaces in URL's get converted to '%20' by Internet Explorer; RSA ACE/Agent for Windows 5.0.1 does not display the requested URL and redirects the Web browser to the parent's default page

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020951
Applies ToRSA ACE/Agent 5.0.1 for Windows
Microsoft Internet Information Server (IIS)
IssueSpaces in URL's get converted to "%20" by Internet Explorer; RSA ACE/Agent for Windows 5.0.1 does not display the requested URL and redirects the Web browser to the parent's default page
CauseThe Web Agent filters encode and decode URL's internally to protect against cross site scripting. URL's with spaces were encoded incorrectly and treated as an invalid URL by the Web Agent's filters. The Web Agent's URL encoding and decoding has been fixed to correctly handle URL's with spaces.
ResolutionTo correct this issue, contact RSA Security Customer Support to request RSA ACE/Agent for Windows hot fix tst00038454.
Legacy Article IDa19638

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