on Jun 16, 2016Article Content
| Article Number | 000018078 |
| Applies To | Silent install of RSA ACE/Agent 4.3.3 for Windows NT RSA ACE/Agent 4.3.3 for Windows NT (no longer supported as of 3-3-2003) RSA ACE/Agent 4.4.1 for Windows NT (no longer supported as of 3-3-2003) |
| Issue | Silent install does not complete, creates log file with error code |
| Cause | Pathnames in the *.iss file must be specified as UNC paths and refer to a network share |
| Resolution | Check the path and filename of command line and .iss files carefully and make sure share information is correct. For example, for a pc called "computer" with a sharename "share", the *.iss file will contain the following entries: [RootCert-0] RootCert=\\computer\share\sdroot.crt [SdConf-0] SdConf=\\computer\share\sdconf.rec A sample logfile from a good install will appear as follows: [InstallShield Silent] Version=v5.00.000 File=Log File [Application] Name=ACE/Agent for Windows NT Version=4.3.3 [011] Company=SDTI Lang=0009 [ResponseResult] ResultCode=0 If the ResultCode is non-zero, the installation was not successful. |
| Legacy Article ID | 6.0.636214.2661973 |