000023345 - Support for Microsoft Exchange Server 2003 Service Pack 2 when using RSA Authentication Agent 5.3 for Web for Microsoft IIS

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023345
Applies ToRSA Authentication Agent 5.3 for Web for Microsoft IIS
Microsoft Windows Server 2003
Microsoft Exchange Server 2003 Service Pack 2
IssueSupport for Microsoft Exchange Server 2003 Service Pack 2 when using RSA Authentication Agent 5.3 for Web for Microsoft IIS
CauseProduct documentation for RSA Authentication Agent 5.3 for Web does not mention support for Microsoft Exchange Server 2003 Service Pack 2
ResolutionRSA Security has a commitment to assist customers using RSA Authentication Agent 5.3 for Web with Microsoft Exchange Server 2003 Service Pack 2. The existing documentation does not mention this support, since the Microsoft Service Pack came out after RSA Security had released this Agent.

NOTE: RSA Security Customer Support has had no report of any problems with the two products running together, nor are there any known issues with the upgrade of an Exchange server from Exchange 2003 Service Pack 1 to Exchange 2003 Service Pack 2
Legacy Article IDa30633

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