000024405 - SMTP: XrcBADSOURCE error when configuring a jurisdiction

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000024405
Applies ToRSA Certificate Manager
Keon Certificate Authority
Issue

SMTP: XrcBADSOURCE error when configuring a jurisdiction


The following error occurs when approving an end user certificate request:

Error: SMTP: [XrcBADSOURCE] unable to open source file. ScDoesServerExist(): [XrcSOCKETFAILURE: unable to complete socket operation]

ResolutionVerify and/or correct the return email address and the SMTP server configuration in the files WebServer/conf/server.conf and xudad/conf/xudad.conf
Legacy Article IDa32839

Attachments

    Outcomes