000021885 - Shiva Access Manager v4.5: Upgrade from SDI Access Manager requires access code

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021885
Applies ToShiva Access Manager v4.5:
IssueActivate code for Shiva Access Manager
ResolutionSecurity Dynamics' Access Manager v1.1.1 is based on Shiva Access Manager v2.0 (which is not considered Y2K compliant). Upgrade information is available on the Shiva Web Site

To get the SAM's Activation Code, go to Shiva Registration
Enter the product code, (if it's SAM v.4.5, the product code is "radtac"), the IP address, and product serial number; that will generate a license key, which is the Activation Code.
WorkaroundUpgraded from SDI Access Manager.
Legacy Article ID1.0.163902.2230993