|Applies To||RSA ACE/Server 4.1 (no longer supported as of 2-1-2004)|
Sun Solaris 2.8
Nokia CheckPoint NG
Check Point SecurRemote (4.1 and NG)
Check Point SecurClient (4.1 and NG)
|Issue||SecurRemote fails to allow users to authenticate|
Message returned when using SecurRemote and SecurID authentication:
Negotiation with firewall at site <IP address> has failed.
Access Denied for user <username> by SecurID.
No changes have been made to the configuration and users used to be able to authenticate
Nokia firewall has not been rebooted in over 1 year
|Cause||ACE/Server has received the authentication but the packet was bad and rejected|
|Resolution||Reboot the Nokia Checkpoint, to reinitialize the firewall.|
|Legacy Article ID||a9660|