000019592 - Problem with SecurID authentication while using SSL

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019592
Applies ToRSA ACE/Server 5.0.1 (no longer supported as of 8-15-2004)
Microsoft Windows NT 4.0 SP6
Cisco 536 PIX
RADIUS
Microsoft Internet Information Server (IIS)
IssueProblem with SecurID authentication while using SSL
Error: "Page not found" when using https protocol (but works with http)
404 Error
User accesses any Web site through a Cisco 536 PIX (configured for RADIUS). When using cleartext (http://server.com), everything works fine. But when using SSL (https://server.com) user gets "Page not found" error, "Host cannot be reached" error, and 404 error.
Nothing in ACE/Server log when it fails
CauseThe Cisco 536 PIX does not support authentication with the https protocol; it only supports ftp telnet and http sessions.
Legacy Article IDa10644

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