|Applies To||RSA SecurID Web Express 1.2|
Sun Solaris 2.8
Sun Solaris 2.9
|Issue||How to configure RSA SecurID Web Express 1.2 with Sybase SQL server|
Attempting to deploy tokens fails with invalid value for the token serial number field.
- Users request a token
- Admin approves request
- User attempts to activate token
- Activation fails with an error reported in log file: "invalid value" for the token serial number
- Administrator does not have option to deploy unassigned tokens
- User does not have option to enter a token serial number. The field is not writable on the activation page.
|Resolution||This issue is resolved in a hot fix for RSA SecurID Web Express. To obtain this fix, contact RSA Security Customer Support and reference hot fix tst00041466.|
RSA Security Customer Support will also provide the scripts to be run against the Transaction and Archive Sybase databases to create the appropriate tables.
|Legacy Article ID||a22788|