000021182 - How to determine which firmware version is on RSA SecurID SID800 Authenticator

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021182
Applies ToRSA SecurID SID800 Authenticator
RSA Sign-On Manager Client
RSA Authenticator Utility
IssueHow to determine which firmware version is on RSA SecurID SID800 Authenticator
ResolutionTo obtain the version of the firmware of your RSA SecurID SID800 Authenticator, perform the following steps:

- Open RSA Security Center

- Click the Home tab > RSA Security USB Token > Token Info

Look for the field "Authenticator Version 2" - this is the firmware version.
Legacy Article IDa30625