000021182 - How to determine which firmware version is on an RSA SecurID SID800 authenticator

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support on Oct 24, 2019
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Article Number000021182
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: SecurID Hardware Token
RSA Version/Condition: SID800
IssueThis article explains how to determine which firmware version is on RSA SecurID SID800 authenticator.
ResolutionTo obtain the version of the firmware of your RSA SecurID SID800 authenticator, perform the following steps:
  1. Open the RSA Security Center, or RSA Control Center, in later versions
  2. Click the Home tab then RSA Security USB Token > Token Info.
  3. Look for the field Authenticator Version 2 to see the firmware version.
Legacy Article IDa30625

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