|Applies To||RSA Authenticator Client (RAC) 2.0|
Microsoft Windows Server 2000 SP4
RSA SecurID SID800 Authenticator (USB token)
|Issue||Receives an error while installing the RAC middleware software|
Presence of a third-party Gina on the machine
When installing the RSA Middleware software, customer is getting a GINA error.
Since this is Middleware and not RAC, GINA should not matter.
|Cause||Installer was calling 'InitGina' which was not required for RAC Middleware|
|Resolution||Contact RSA Customer Support and request RAC client 2.0.1 build 270 and higher.|
|Legacy Article ID||a38784|