000022507 - RSA Authentication Agent 5.3 for Web for Microsoft Internet Information Services (IIS) breaks IIS functionality of saving web site configurations

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022507
Applies ToRSA Authentication Agent 5.3 for Web for Microsoft IIS
Microsoft Internet Information Server (IIS) 6.0
Microsoft Windows Server 2003
IssueRSA Authentication Agent 5.3 for Web for Microsoft Internet Information Services (IIS) breaks IIS functionality of saving web site configurations
Microsoft Internet Information Server (IIS) can save web site configurations to an XML file, which can later be loaded into the same or different IIS servers. With RSA Authentication Agent 5.3 for Web for Microsoft Internet Information Services (IIS) installed, it is not possible to load this XML file into another IIS without removing the Authentication Agent.
ResolutionThis issue has been resolved in a hot fix for RSA Authentication Agent 5.3 for Web for Microsoft IIS. Contact RSA Security Customer Support to obtain a build of this Agent higher than level 330.
Legacy Article IDa28836

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