000018089 - Run sdadmin or sdlogmon without receiving the error message 'This account does not have permission to access the log database'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018089
Applies ToRSA ACE/Server
Sun Solaris / SPARC
IssueRun sdadmin or sdlogmon without receiving the error message "This account does not have permission to access the log database"
Error: "This Account does not have permission to access the log database"
CauseThis is caused by having the incorrect privileges set on the sdlog files in the ACE_DATA directory, for example /opt/ace/data.
ResolutionSet the rights on the sdlog files to the following:

-rw-rw----        1 root root         2097152 Jun 8 09:26 sdlog.bi
-rw-rw----        1 root root         229376 Jun 8 09:26 sdlog.db
-rw-rw----        1 root root         9523 Jun 8 09:49 sdlog.lg
-r--r--r--                1 root root        11726 Jun 12 13:00 sdlog.lic
-r--r--r--         1 root root         38 Jun 7 16:09 sdlog.lk
-rw-rw----         1 root root         9 Jun 7 15:55 sdlog.vrs

This is done by using the command

        chmod 660 sdlog.bi
        chmod 660 sdlog.db
        chmod 660 sdlog.lg
        chmod 660 sdlog.vrs

Make sure that you are logged on as root when you run the chmod command.
Legacy Article ID6.0.1040542.2712264

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