000020192 - List Users in ACE/Server database causes error

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020192
Applies ToRSA ACE/Server 5.0.1 (no longer supported as of 8-15-2004)
Sun Solaris 2.8
IssueList Users in ACE/Server database causes error
Error: "array subscript 31 is out of range [26]" while performing list user
ResolutionTo correct this issue, stop the Primary ACE/Server and ensure no rouge processes are still running (ps -ef | grep ace). Make a backup of ACEDATA directory.

Then, run sdcompress -s from the ACEPROG directory. When this has finished, start Primary again and you should be able to List Users without errors.
Legacy Article IDa15318

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