000022211 - RSA SecurID Web Express server occasionally fails to reconnect with RSA ACE/Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022211
Applies ToRSA Authentication Deployment Manager 1.2.1
RSA Authentication Deployment Manager 1.2
RSA SecurID Web Express 1.2
RSA SecurID Web Express 1.2.1
IssueRSA SecurID Web Express server occasionally fails to reconnect with RSA ACE/Server
ResolutionThis issue has been corrected in a hot fix for RSA SecurID Web Express 1.2 and 1.2.1. Contact RSA Security Customer Support and request the hot fix ID18127.

NOTE: During initialization, the Web Express server will create 5 connections to the ACE/Server for the administrative functions. If connectivity to the ACE/Server is lost, the Web Express server may fail to re-establish some or all of these connections.
Legacy Article IDa27504

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