000022671 - SAML configuration data import error in RSA Federated Identity Manager (FIM)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022671
Applies ToRSA Federated Identity Manager (FIM) 2.5
Microsoft Windows 2000 SP4
IssueSAML configuration data import error in RSA Federated Identity Manager (FIM)
When trying to import SAML configuration data after importing RSA Federated Identity Manager (FIM) secrets file, the operation fails with the following error:

com.rsa.csf.common.exceptionbase.DataStoreConnectionFailedException: problem getting a native connection from pool; nested exception is: com.rsa.csf.common.objectpool.ObjectPoolExxception: Can?t connect to LDAP
CauseThere is a mismatch between the imported RSA Federated Identity Manager (FIM) secrets file and the incoming SAML configuration data
ResolutionTo correct this issue, ensure that the RSA Federated Identity Manager (FIM) secrets file imported is that which is associated to the incoming SAML configuration data file. Complete the import of the secrets file first and then the associated SAML configuration data file.
Legacy Article IDa29780

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