|Applies To||Keon Web PassPort Client|
Keon Web PassPort 1.1.2
Microsoft Windows 2000 Advanced Server SP3
|Issue||RSA Keon Web PassPort offline users directed to authenticate to web when using virtual card|
With Keon Web PassPort plugin (v1.1.2), when a user is working offline (not attached to the network, offline mode in Outlook) and they do not have their certs saved in the plugin, they are directed to authenticate to the web when sending a signed e-mail message. At this point, it will error out because they have no network connection.
|Cause||InternetCheckConnection() in _KipiIsNetworkAccessibleA() (kipinetwork.cpp) wasn't detecting the existing network connection correctly; it kept returning false even when the network and the server were up|
|Resolution||To correct this issue, contact RSA Security Customer Support and ask for Keon Web PassPort 1.1.2 build 2 hot fix (tst00036438).|
|Legacy Article ID||a18984|