|Applies To||RSA ClearTrust 5.5|
|Issue||RSA ClearTrust servers will not start as a service|
Error: "Error 2: The system cannot find the file specified" in RSA ClearTrust when trying to start dispatcher service manually
|Cause||Corrupted registry entry|
|Resolution||Compare the registry entries under the following:|
to the entries on a machine where ClearTrust services are starting up correctly.
To solve this problem, export the registry entries from the working ClearTrust server which starts up correctly and import them to the machine having troubles. Be sure your adapt (if needed) things like installation path, etc.
NOTE: If the service creating problems is not the dispatcher, just replace "RSAdispatch" with the service name creating issues, such as "RSAeserver" for the Entitlements Server, "RSAaserver" for the Authorization Server and "RSAlserver" for the Log Server.
|Legacy Article ID||a22914|