000021462 - How to supply new SecurID PIN via RSA ClearTrust Web Services API

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021462
Applies ToRSA ClearTrust 5.5.2 Runtime Web Services API
IssueHow to supply new SecurID PIN via RSA ClearTrust Web Services API
RSA ClearTrust Web Services API doesn't support SecurID new PIN mode
Using the WSAPI, if a SecurID authentication attempt results in SecurID new PIN mode, there is no defined method for specifying the new PIN
ResolutionTo correct this defect with the Web Services API, contact RSA Security Customer Support and request hot fix 5.5.2.44. This hot fix incorporates new methods for addressing SecurID new PIN mode and next token code mode.
Legacy Article IDa23088

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