|Applies To||RSA Authentication Agent 6.0|
|Issue||Importing domain certificate fails in RSA Authentication Agent 6.0|
Error importing server certificate
Error: "Cannot read Server private key from file"
|Cause||Both key files are not in the same location, or it's possible that the certificates password is higher than 16 characters during the certificate creation (must be 16 or less)|
|Resolution||To import a server certificate, 2 files must be present - the servername.crt file and the associated servername.key file. To correct this issue, generate a new server certificate, and shorten the password to comply with RSA Security software's 16-character limit.|
For more details on creating the certificate files using the RSA Authentication Agent Certificate Utility, see RSA Authentication Agent 6.0 documentation file named WinAgentAdmin.pdf, page 43.
|Legacy Article ID||a23329|