000018320 - Logout URI is case-sensitive in RSA ClearTrust

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018320
Applies ToRSA ClearTrust Agent 4.5 for Microsoft IIS
Microsoft Windows 2000
IssueLogout URI is case-sensitive in RSA ClearTrust
Users directed to logout page are still able to authenticate
CauseThe webagent.conf file parameter shown below is case-sensitive:

cleartrust.agent.logout_form_location=/cleartrust/ct_logout.html
ResolutionTo prevent this issue for occurring, ensure that case of the logout page in the cleartrust htdocs directory is identical to that in the webagent.conf file.

Also, this issue has been resolved in a hot fix for RSA ClearTrust Agent 4.5 for IIS. Contact RSA Security Customer Support to obtain hot fix 4.5.0.04, or request the latest fix level for RSA ClearTrust Agent 4.5 for IIS (which is cumulative, and contains fixes from previous fix levels).
WorkaroundURI for the logout page was changed
NotesA hot fix specific to this issue is not available - the latest hot fix version will contain this fix
Legacy Article IDa20832

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