000018314 - How to install RSA ClearTrust Agent 3.0.1 for Apache 1.3 on Windows

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018314
Applies ToMicrosoft Windows 2000
RSA ClearTrust Agent 3.0.1
Apache 1.3.x
IssueHow to install RSA ClearTrust Agent 3.0.1 for Apache 1.3 on Windows
RSA ClearTrust Agent install script cannot locate the existing Apache server
CauseWhen Apache is installed to run manually, it's machine visibility is at the scope of the installing user. This puts the Apache install location information under HKEY_CURRENT_USER\Software\Apache Group\Apache\ in the Windows Registry. The Agent install script tries to locate Apache by looking under HKEY_LOCAL_MACHINE\Software\Apache Group\Apache.
ResolutionTo correct this issue, do one of the following:

1. Install Apache as a service available to all users

or

2. Manually copy the registry information from HKEY_CURRENT_USER\Software to HKEY_LOCAL_MACHINE\Software
Legacy Article IDa20748

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