000021725 - Microsoft KB 841103

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021725
Applies ToMicrosoft KB841103
ACE/Agent for Web 5.3 (IIS)
Microsoft Exchange Server 2003
IssueKB841103
841103
Users unable to get KB841103 (OWA SSO fix) from Microsoft
CauseThe documentation for the RSA Authentication Agent 5.3 states that you must install  "Windows 2003 Service Pack 1 hotfix (KB article 841103) installed on the front end server".  No solution may be found in the Microsoft support web site referencing KB 841103.
Resolution

In 2005 the Microsoft fix referenced in Microsoft KB841103 was superceded by KB892988 however now both fixes have been replaced by official Microsoft servicepacks.

In place of the instruction in the RSA documentation relating to KB 841103 ensure that you have the following installed:

  • Windows 2003 servicepack 1
  • Microsoft Exchange 2003 servicepack 2

For full details on installation of the RSA ACE/Agent for Web 5.3 (IIS) see the supplied documentation, also available on SecurCare Online:

RSA Authentication Agent 5.3 for Web for Microsoft Internet Information Services Readme

https://knowledge.rsasecurity.com/docs/rsa_securid/rsa_ace_agents/53/web_iis/readme_IIS.html

 

RSA Authentication Agent 5.3 for Web for Microsoft Internet Information Services Installation and Configuration Guide

https://knowledge.rsasecurity.com/docs/rsa_securid/rsa_ace_agents/53/web_iis/WebAgent_IIS.pdf

 

 

Other articles relating to OWA which may be useful (note these are for RSA OWA interworking in general and may not all relate to the specific Exchange 2003 version:

 

                   How to protectMicrosoft Outlook Web Access (OWA) with RSA ACE/Agent 5.3 for Web when RSA ACE/Server login does not match the Windows network login6.0.599289.2654965      How to protectMicrosoft Outlook Web Access (OWA) with RSA ACE/Agent 5.3 for Web when RSA ACE/Server login does not match the Windows network loginHow to protect Microsoft Outlook Web Access (OWA) when the RSA ACE/Server login does not match the Windows network login
                   How to configure Microsoft OWA front end / back end to work with RSA ACE/Agent 5.2 when SSO is not requireda21924                            How to configure Microsoft OWA front end / back end to work with RSA ACE/Agent 5.2 when SSO is not requiredHow to configure Microsoft OWA front end / back end to work with RSA ACE/Agent 5.2 when SSO is not required

                   What are the software requirements for RSA Authentication Agent 5.3 to protect OWA using SSO?a24546                            What are the software requirements for RSA Authentication Agent 5.3 to protect OWA using SSO?What are the software requirements for RSA Authentication Agent 5.3 to protect OWA using SSO?  

                   Additional screen shots for stepsconfiguring Outlook Web Access (OWA) Single-Sign On (SSO)a24396                            Additional screen shots for stepsconfiguring Outlook Web Access (OWA) Single-Sign On (SSO)Additional screen shots for steps configuring Outlook Web Access (OWA) Single-Sign On (SSO)  

                   How to configure Microsoft OWA front end / back end to work with RSA ACE/Agent 5.2 when SSO is not requireda21924                            How to configure Microsoft OWA front end / back end to work with RSA ACE/Agent 5.2 when SSO is not requiredMicrosoft Outlook Web Access (OWA) users prompted for authentication when adding attachments

 

 

Notes

In internal solution is also available:

                     RSA message appears whenever email is opened in OWA      RSA message appears whenever email is opened in OWA

Legacy Article IDa24753

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