000022715 - ISSO redirection not working correctly.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022715
Applies ToClearTrust Web Agent V4.6
Apache 2.0
Tomcat 5.x
IssueISSO redirection not working correctly.
During ISSO the web server is throwing a 404 error.  "This URL is malformed and does not exist.  The format of the bad URL was in the form  https://server1.domain.com/server2.domain.com/cleartrust_issopix.
CauseISSO will not work correctly if redirection to the logon page uses RedirectMatch or Mod_ReWrite to forward content to the content server. These methods both redirect to the logon page using a browser redirect rather than a server redirect.  They may partially work. 
ResolutionFor ISSO to work you _MUST_ define a logon and a home page within the webagent.conf file that can be resolved by the web server, not just by the users browser.   The Apache Mod_JKS2 module is recommended to redirect Apache to the ct_logon.jsp pages.
Legacy Article IDa32751