|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Agent for Windows
RSA Version/Condition: 6.1
O/S Version: Windows
|Issue||Num lock is off when the RSA Authentication Agent logon appears at system start time.|
When the system is restarted, the Num Lock key turns off at the time of GINA authentication logon. The Num Lock key was on prior to restarting and will come on after a successful GINA authentication. It is off at time of initial logon and this is not the desired behavior.
|Cause||Although this behavior was reportedly caused by the RSA Authentication Agent 6.x it is believed to be a Windows configuration issue.|
|Legacy Article ID||a36990|