000021948 - RSA ACE/Server 5.1.2 authentication front end process fails on HP-UX

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021948
Applies ToHP-UX 11.11
RSA ACE/Server 5.1.2 (no longer supported as of 7-14-2006)
IssueRSA ACE/Server 5.1.2 authentication front end process fails on HP-UX
The front end process _aceserver_fe does not respond to authentication requests, and does not stop when issuing "aceserver stop". The process must be killed manually.
ResolutionIf the _aceserver_fe process appears to hang on RSA ACE/Server 5.1.2 running on HP-UX 11i, ensure that the latest patch bundles from HP-UX are installed on your system. RSA Security has reproduced this issue, and it can be resolved by installing the following patch bundles:

  BUNDLE11i_B.11.11.0306.1.depot

  GOLDQPK11i_B.11.11.0412.5.depot
Legacy Article IDa25878

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