000024406 - RCM does not start when using ADAM as external DB

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024406
Applies ToRSA Certificate Manager 6.7
Microsoft Windows Server 2003 SP1
Active Directory Application Mode (ADAM)
IssueRCM does not start when using ADAM as external DB
RCM starts with default internal DB
CauseThe plugin.dll in xudad.conf fails to load each time which resulted in RSA Certificate Manager not starting. This was caused by the double quotes in the plug-in directive in xudad.conf file:

database plugin "D:/RSA_CM/Xudad/plugin/ldap/plugin.dll" plugin-conf "D:/RSA_CM/Xudad/plugin/ldap/plugin.conf"
ResolutionRemove the double quotes in xudad.conf pointing to the plugin.dll and plugin.conf
Legacy Article IDa37884