000021968 - How to integrate Thor Xellerate and RSA ACE/Server 5.2

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021968
Applies ToRSA ACE/Server 5.2
Thor Xellerate 8.0.1
IssueHow to integrate Thor Xellerate and RSA ACE/Server 5.2
Error: "ACE integration: NOT_A_VALID_REQUESTOR" in Thor Xellerate
When performing integration of ACE into Xellerate, an error is encountered whilst attempting to connect to the ACE/Server "connection refused by host"
The ACE log monitor does not show any entries
The ACE historical logs does not show any entries
The ACE server is pingable from the Xellerate box on an internal network
xlWebApp shows a "NOT_A_VALID_REQUESTOR" error on the console
CauseThe SSL server certificate had expired
ResolutionTo correct this issue, you must successfully install a new certificate.
WorkaroundAs it was noted, the integration worked before before switching to SSL mode
Legacy Article IDa25993

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