000020695 - How to disable all users at once or enable users one by one on an ACE/Agent

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020695
Applies ToRSA ACE/Server 5.0.x (no longer supported as of 8-15-2004)
Sun Solaris 2.8
Microsoft Windows 2000
IssueHow to disable all users at once or enable users one by one on an ACE/Agent
During virus hunt, it is required to disconnect all users till they clear the virus; administrator will enable a user access after confirmation that PC is cleared
ResolutionMake all agent hosts in the ACE/Server database dependant on group activation. Then follow these steps:

- Remove all previously activated groups from the active list
- Add a new group to the group list and activate it on all required agent hosts
- The group initially has no members
- All users access will be disabled
- Add users to the group after they are cleared by the Administrator after a virus removal
- Users access will be enabled one by one
Legacy Article IDa18234

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