000021255 - How to install RSA Federated Identity Manager (FIM) 2.5

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021255
Applies ToRSA Federated Identity Manager (FIM) 2.5
IssueHow to install RSA Federated Identity Manager (FIM) 2.5
Error: "execute target file, SAML install helper" during RSA FIM 2.5 (EA) installation, then InstallShield installation process splash screen hangs
CauseThis error can occur if the install path has a space in it
ResolutionRSA FIM 2.5 does not allow for spaces in the install path; the default install path in 2.5 does not contain spaces. Also, if installing on Windows, ensure the full path is less than 256 characters in length.
NotesRSA FIM 2.0 allowed spaces in the install path
Legacy Article IDa21810

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