|Applies To||SCM SCR331 USB Reader|
RSA SecurID Passage 3.5.1
Microsoft Windows 2000
Microsoft Windows XP Professional
|Issue||How to install SCM SCR331 Smart Card Reader to work with RSA SecurID Passage 3.5.1|
Error: "There is no reader available"
Microsoft Windows operating system unable to install the supplied driver for SCM SCR331 USB Reader
|Cause||RSA Security supplies a driver for the SCM SCR331 USB Smart Card Reader, version 4.15 on RSA SecurID Passage media, but this driver does not work with Microsoft Windows 2000 and Windows XP|
|Resolution||With the SCM SCR331 USB Reader still plugged into the host (unrecognized but detected), browse to Windows Update to obtain the latest driver for this Smart Card Reader; Microsoft supplies the version 4.22 driver for this reader. Your Windows 2000/XP host will now have your Reader properly installed and configured.|
You can also obtain the latest drivers from the SCM Microsystems download site, http://www.scmmicrosystems.com/support/pcs_product_drivers.html.
|Legacy Article ID||a23244|