000024736 - Problems after installing RSA ClearTrust 5.5.2 performance enhancement patch (5.5.2.28)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024736
Applies ToRSA ClearTrust 5.5.2
RSA ClearTrust 5.5.2 Entitlements Server (EServer)
RSA ClearTrust 5.5.2 Performance Enhancement Patch (5.5.2.28)
Microsoft Windows 2000 Server
Sun Solaris 2.8
Sun Solaris 2.9
IssueProblems after installing RSA ClearTrust 5.5.2 performance enhancement patch (5.5.2.28)
Web application is not working any longer
java.lang.NoSuchMethodError
java.lang.NoSuchMethodError: sirrus.util.net.SocketFactory.createSocketFactory(Lsirrus/connect/ConnectionDescriptor;)Lsirrus/util/net/SocketFactory;

java.lang.NoSuchMethodError: sirrus.util.net.SocketFactory.createSocketFactory(Lsirrus/connect/ConnectionDescriptor;)Lsirrus/util/net/SocketFactory;

at sirrus.runtime.AuthServerProxy.<init>(AuthServerProxy.java:29)

at sirrus.runtime.APIFactory.createAuthServerConnection(APIFactory.java:112)


java.lang.NoSuchMethodError: sirrus.util.net.SocketFactory.createSocketFactory(Lsirrus/connect/ConnectionDescriptor;)Lsirrus/util/net/SocketFactory;

at sirrus.runtime.ServerDispatcherProxy.<init>(ServerDispatcherProxy.java:26)

at sirrus.runtime.APIFactory.createFromServerDispatcher(APIFactory.java:884)

at sirrus.runtime.APIFactory.createFromServerDispatcher(APIFactory.java:519)


Error: "Error 500 - Internal Server Error" in end user's Web browser
CauseAfter patch 28 was installed, some internal methods inside RSA ClearTrust APIs are no longer present or are have been updated. This may cause previous compiled programs or deployed Web applications to fail.
ResolutionTo correct this issue, ensure that the ClearTrust system is patched to level 5.5.2.24 (a.k.a. patch 24) before applying patch 28. Any application that uses ClearTrust .JAR files will need to be re-compiled, or in case of Web applications, re-deployed to pick up the changed jar files that are included in patch 28.
Legacy Article IDa22298

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