000024853 - Registration Manager Jurisdictions are not updated with changes made at the Certificate Manager

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024853
Applies ToRSA Certificate Manager 6.6
RSA Registration Manager 6.6
Solaris
Microsoft Windows
IssueRegistration Manager Jurisdictions are not updated with changes made at the Certificate Manager
When Jurisdiction settings are changed on the Certificate Manager, e.g., e-mail notification, they are not replicated to the Registration Manager
CauseJurisdiction changes are not automatically sent to associated Registration Manager
ResolutionSynchronize the jurisdictions between Certificate Manager (RCM) and Registration Manager (RRM) as follows:

- On the RRM administration interface go to "System Configuration Workbench" and select "Synchronize Target Jurisdiction"
Legacy Article IDa31788

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