000022326 - Offline authentication fails after battery alarm triggers standby mode on IBM Thinkpad laptops

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022326
Applies ToRSA Authentication Agent 6.x for Microsoft Windows
IBM Thinkpad
IssueOffline authentication fails after battery alarm triggers standby mode on IBM Thinkpad laptops
CauseRSA Authentication Agent doesn't recognize power status change event used by IBM Thinkpad laptop
ResolutionThis issue has been corrected in a hot fix for RSA Authentication Manager 6.0.2. Contact RSA Security Customer Support and request the hot fix ID19975.
Legacy Article IDa27912

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